To access our services, you declare that you are of legal age and that you have the legal capacity to act in accordance with your national law.
Accessing and browsing the website, or using its services, implies the express and full acceptance of each and every one of these General Conditions, including both the Specific Conditions set for certain promotions and the Privacy and Cookies Policy, which concerns the purposes for which the data you provide to us are processed. We kindly recommend that you read them carefully.
1. Legal information.
In compliance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, the identifying details of the owner of the website are:
CONSULTORA MOCALLE DIGITAL SLU
C/ LA FLOR DE LA MANCHA, 69
28813 POZUELO DEL REY (MADRID)
B87988705
Registered in the Commercial Registry of Madrid: Volume 37.056, Section: 8, Folio: 188, Sheet: M-661812, Entry: 1
For any questions or queries, you can contact us by email at: [email protected] or by post at PO Box (Apartado de Correos) 102.039, 28080 Madrid
Consultora Mocalle Digital SLU holds the trade name AÚN MÁS DIFÍCIL TODAVÍA, which is the name used on the website.
Access implies the User’s express acceptance of these General Terms of Use, which may be modified or replaced by their owner at any time and without prior notice.
2. General Terms of Use.
The following General Conditions govern the use of and access to the website, whose purpose is to serve as a gateway to AÚN MÁS DIFÍCIL TODAVÍA, offering users information, services and content via the web. Through the website, the User has access to information about specific products and services, tools and applications.
The User undertakes to make appropriate use of the content, services, applications and tools that are accessible, in accordance with the Law and these General Terms of Use and, where applicable, with the Specific Conditions that may be established for access to certain services and applications, respecting the other Users of the website at all times.
In the event of total or partial breach of these General Terms of Use by the User, AÚN MÁS DIFÍCIL TODAVÍA reserves the right to deny access without the need for prior notice to the User.
3. General obligations of the User.
By accepting these General Terms of Use, the User expressly undertakes to:
- Not carry out any action intended to harm, block, damage, disable or overload, temporarily or permanently, the functionalities, tools, content and/or infrastructure of the website in a way that prevents its normal use.
- Safeguard and keep confidential the access codes associated with their username, being responsible for the use of these personal and non-transferable access codes by third parties.
- Not introduce or create insulting or slanderous content about other Users or about third-party companies unrelated to AÚN MÁS DIFÍCIL TODAVÍA
- Not use any of the materials and information contained on this website for unlawful purposes or for purposes expressly prohibited in these General Terms of Use, or in the specific conditions that, where applicable, are established for certain applications and/or utilities, and that are contrary to the rights and interests of AÚN MÁS DIFÍCIL TODAVÍA, its users and/or third parties.
- Not offer or distribute products and services, nor carry out advertising or send unsolicited commercial communications to other Users and visitors of AÚN MÁS DIFÍCIL TODAVÍA.
The User shall be liable for all damages and losses of any kind that AÚN MÁS DIFÍCIL TODAVÍA or any third party may suffer as a result of the breach of any of the obligations to which the User is subject under these “General Terms of Use” or under the law in relation to access to and/or use of the website.
4. Intellectual and industrial property.
The website, the pages it comprises and the information or elements contained in them (including texts, documents, photographs, drawings and graphic representations, among others), as well as logos, trademarks, trade names or other distinctive signs, are protected by intellectual or industrial property rights, of which AÚN MÁS DIFÍCIL TODAVÍA is the owner or for which it holds authorisation from their legitimate owners for their use and public communication.
The User undertakes to use the content diligently and correctly, in accordance with the law, morality and public order. AÚN MÁS DIFÍCIL TODAVÍA authorises the User to view the information contained on this website and to make private reproductions (simple downloading and storage on their computer systems), provided that the elements are intended solely for personal use. Under no circumstances shall this imply an authorisation or licence over the property rights of AÚN MÁS DIFÍCIL TODAVÍA or of their legitimate owners.
The User is not authorised to distribute, modify, assign or publicly communicate the information contained on this website in any form and for whatever purpose.
5. Links.
Connections and links to third-party websites or pages have been established solely as a convenience for the User. AÚN MÁS DIFÍCIL TODAVÍA is not, under any circumstances, responsible for them or for their content.
AÚN MÁS DIFÍCIL TODAVÍA accepts no liability arising from the existence of links between the content of this site and content located outside it, or from any other mention of content external to this site. Such links or mentions are for information purposes only and in no case imply support, approval, marketing or any relationship between AÚN MÁS DIFÍCIL TODAVÍA and the persons or entities that author and/or manage such content or that own the sites where it is found.
Express written authorisation from the owners of the portal is required to create links to the website.
6. Liability.
AÚN MÁS DIFÍCIL TODAVÍA does not guarantee continuous access, nor the correct display, downloading or usefulness of the elements and information contained on the pages of the portal, which may be prevented, hindered or interrupted by factors or circumstances beyond its control or will, nor of those caused by the existence of computer viruses on the Internet.
AÚN MÁS DIFÍCIL TODAVÍA accepts no liability for damages, losses, claims or expenses caused by:
- (i) Interference, interruptions, failures, omissions, delays, blockages or disconnections caused by errors in telecommunications lines and networks or by any other cause beyond the control of AÚN MÁS DIFÍCIL TODAVÍA
- (ii) Unlawful intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others;
- (iii) Improper or inappropriate use of the AÚN MÁS DIFÍCIL TODAVÍA website
- (iv) Security or browsing errors caused by a malfunction of the browser or by the use of outdated versions.
AÚN MÁS DIFÍCIL TODAVÍA is not responsible and shall under no circumstances be liable to users or third parties for acts of any third party unrelated to AÚN MÁS DIFÍCIL TODAVÍA that involve or may involve acts of unfair competition and unlawful advertising, or the infringement of intellectual and industrial property rights, trade secrets, contractual commitments of any kind, the rights to honour, to personal and family privacy and to one’s own image, property rights or rights of any other nature belonging to a third party, by reason of the transmission, dissemination, storage, provision, receipt, obtaining of or access to the content.
7. Protection of personal data.
We reserve the right to modify or adapt this section and our Privacy Policy at any time. We recommend that you review them and, if you have registered and access your account or profile, you will be informed of the changes.
What security measures do we apply?
You can rest assured: we have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal, in line with the state of the art, to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data.
To which recipients will your data be disclosed?
Your data will not be disclosed to third parties, except where required by law. Specifically, they will be disclosed to the State Tax Administration Agency and to banks and financial institutions for the collection of payment for the service provided or product purchased, as well as to the data processors needed to perform the agreement.
In the event of a purchase or payment, if you choose any application, website, platform, bank card or other online service, your data will be disclosed to that platform or processed within its environment, always with maximum security.
When instructed by us, the web development and maintenance company or the hosting company will have access to our website. They will have signed a service agreement that obliges them to maintain the same level of privacy as we do.
Any international data transfer when using American applications will be covered by the EU-US Data Privacy Framework, which guarantees that American software companies comply with European data protection policies on privacy.
What rights do you have?
To know whether or not we are processing your data.
To access your personal data.
To request the rectification of your data if they are inaccurate.
To request the erasure of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent you gave us.
To request the restriction of the processing of your data in certain cases, in which case we will only keep them in accordance with current legislation.
To port your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new controller you designate. This only applies in certain cases.
To lodge a complaint with the AEPD (Spanish Data Protection Agency) or the competent supervisory authority if you believe we have not dealt with your request properly.
To withdraw your consent to any processing you have consented to, at any time.
If you change any of your data, we would be grateful if you let us know so that we can keep them up to date.
Would you like a form to exercise your rights?
We have forms for exercising your rights; just ask us for them by email or, if you prefer, you can use those prepared by the AEPD or by third parties.
These forms must be signed electronically or accompanied by a photocopy of your national identity document (DNI).
If someone is representing you, a copy of their DNI must be attached, or they must sign with their electronic signature.
The forms may be submitted in person, or sent by letter or by email to the Controller’s address given at the beginning of this text.
How long do we take to respond to a request to exercise your rights?
It depends on the right, but no more than one month from your request, or two months if the matter is very complex and we notify you that we need more time.
Do we use cookies?
If we use any cookies other than those that are necessary, you can consult the cookies policy via the corresponding link on the home page of our website.
How long will we keep your personal data?
Personal data will be kept for as long as you remain connected with us.
Once you end your relationship with us, the personal data processed for each purpose will be kept for the legally established periods, including the period during which a judge or court may require them, taking into account the limitation period for legal actions.
The data processed will be kept until the aforementioned legal periods expire, if there is a legal obligation to keep them, or, if there is no such legal period, until the data subject requests their erasure or withdraws the consent given.
We will keep all information and communications relating to your purchase, if any, or to the provision of our service, for as long as the guarantees of the products or services last, in order to deal with any claims.
For each processing activity or type of data, we provide a specific period, which you can consult in the following table
| File | Document | Retention |
| Clients | Invoices | 10 years |
| Forms and coupons | 15 years | |
| Contracts | 5 years | |
| Human Resources | Payslips, TC1, TC2, etc. | 10 years |
| CVs | Until the end of the selection process, and 1 more year with your consent | |
| Severance pay documents. Contracts. Temporary worker data. | 4 years | |
| Employee file. | Up to 5 years after leaving. | |
| Marketing | Databases or website visitors. | For as long as the processing lasts. |
| Suppliers | Invoices | 10 years |
| Contracts | 5 years | |
| Access control and video surveillance | Visitor list | 30 days |
| Videos | 30 days (blocking) / 3 years (destruction) | |
| Accounting | Accounting books and documents. Agreements of shareholders and boards of directors, articles of association, minutes, regulations of the board of directors and delegated committees. Financial statements, audit reports Records and documents relating to grants | 6 years |
| Tax | Keeping of the company’s administration records, rights and obligations relating to the payment of taxes. Administration of dividend payments and tax withholdings. | 10 years |
| Information on the setting of intra-group prices | 18 years / 8 years for intra-group transactions under pricing agreements | |
| Health and Safety | Workers’ medical records | 5 years |
| Environment | Information on chemical or substantially hazardous substances | 10 years |
| Documents relating to environmental permits while the activity is being carried out. | 3 years after the activity ends / 10 years (limitation period for offences) | |
| Records of recycling or waste disposal | 3 years | |
| Grants for clean-up operations: the documents on rights and obligations, receipts and payments must be kept. | 4 years | |
| Accident reports | 5 years | |
| Insurance | Insurance policies | 6 years (general rule) / 2 years (damage) / 5 years (personal) / 10 years (life) |
| Purchases | Record of all deliveries of goods or provision of services, intra-Community acquisitions, imports and exports for VAT purposes. | 5 years |
| Legal | Intellectual and industrial property documents. Contracts and agreements. | 5 years |
| Permits, licences, certificates | 6 years from the expiry date of the permit, licence or certificate / 10 years (criminal limitation period) | |
| Confidentiality and non-compete agreements | Always the duration of the obligation or of the confidentiality | |
| GDPR and LOPDGDD | Processing of personal data, if different from the processing recorded in the record of processing activities | 3 years |
| Personal data of employees stored on the networks, computers and communications equipment they use, access controls and internal management/administration systems | 5 years |
8. Legislation.
This Legal Notice and its terms and conditions shall be governed by and construed in accordance with Spanish law. By the mere act of accessing the website or becoming a registered user, the user irrevocably consents to the courts that are competent by default hearing any legal action arising from or related to these conditions, or to their use of this Site or their browsing on it.
If any clause or section of these General Conditions that is not essential to their existence is declared null or unenforceable, the validity of the remaining clauses shall not be affected.
