Legal Notice

To access our services, you declare that you are of legal age and have the legal capacity to act according to your national law.

Accessing and navigating the website, or using its services, implies the express and full acceptance of each and every one of these General Conditions, including both the Specific Conditions set for certain promotions and the Privacy and Cookies Policy, regarding the purposes of the data processing you provide to us. We recommend that you read them carefully.

1. Legal Information

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the identifying data of the owner of the Website are:

CONSULTORA MOCALLE DIGITAL SLU C/ LA PAZ Nº 13, 2º F 28210 VALDEMORILLO (MADRID) Tax ID: B87988705

Registered in the Commercial Registry of Madrid: Volume 37.056, Section: 8, Folio: 188, Sheet: M-661812, Entry: 1

For any questions or queries, you can contact us via email at contacto@aunmasdificiltodavia.es or by postal mail to PO Box 102.039, 28080 Madrid.

Consultora Mocalle Digital SLU operates under the trade name AÚN MÁS DIFÍCIL TODAVÍA, as denoted on the website.

Access implies the User’s express acceptance of these General Terms of Use, which may be modified or replaced by the owner at any time and without prior notice.

2. General Terms of Use

The following General Terms regulate the use and access to the Website, which serves as the gateway to AÚN MÁS DIFÍCIL TODAVÍA, providing users with information, services, and web-based content. Through the website, the User has access to information about specific products and services, tools, and applications.

The User agrees to make proper use of the accessible contents, services, applications, and tools, subject to the Law and these General Terms of Use, as well as any Specific Conditions that may be established for access to certain services and applications, always respecting other Users of the site.

In case of total or partial breach by the User of these General Terms of Use, AÚN MÁS DIFÍCIL TODAVÍA reserves the right to deny access without prior notice to the User.

3. User’s General Obligations

By accepting these General Terms of Use, the User expressly agrees to:

• Not take any action intended to harm, block, damage, disable, overload, temporarily or permanently, the functionalities, tools, contents, and/or infrastructure of the website, thus preventing its normal use.
• Safeguard and maintain the confidentiality of the access keys associated with their Username, being responsible for the use of such personal and non-transferable access keys by third parties.
• Not introduce or perform defamatory or slanderous content, whether directed at other Users or third-party companies unrelated to AÚN MÁS DIFÍCIL TODAVÍA.
• Not use any of the materials and information contained on this Website for unlawful and expressly prohibited purposes under these General Terms of Use, as well as under any Specific Conditions established for certain applications and/or utilities that contravene the rights and interests of AÚN MÁS DIFÍCIL TODAVÍA, its users, and/or third parties.
• Not offer or distribute products and services, nor carry out unsolicited advertising or commercial communications to other Users and visitors of AÚN MÁS DIFÍCIL TODAVÍA.

The User will be liable for any damages and losses of any kind that AÚN MÁS DIFÍCIL TODAVÍA or any third party may suffer as a result of the breach of any of the obligations imposed by these “General Terms of Use” or by law regarding access and/or use of the website.

4. Intellectual and Industrial Property

The website, its pages, and the information or elements contained therein (including texts, documents, photographs, drawings, graphic representations, among others), as well as logos, trademarks, trade names, or other distinctive signs, are protected by intellectual or industrial property rights, of which AÚN MÁS DIFÍCIL TODAVÍA is the owner or holds authorization for their use and public communication from the legitimate owners thereof.

The User undertakes to use the contents diligently and correctly, in accordance with the law, morality, and public order. AÚN MÁS DIFÍCIL TODAVÍA authorizes the User to view the information contained on this website and to make private reproductions (simple activities of downloading and storing on their computer systems), provided that the elements are intended solely for personal use. Under no circumstances does this imply authorization or license over the property rights of AÚN MÁS DIFÍCIL TODAVÍA or the legitimate owners thereof.

The User is not authorized to distribute, modify, assign, or publicly communicate the information contained on this Website in any form and for any purpose.

5. Links

Connections and links to third-party websites or pages have been established solely for User convenience. AÚN MÁS DIFÍCIL TODAVÍA is not responsible, under any circumstances, for them or their content.

AÚN MÁS DIFÍCIL TODAVÍA assumes no responsibility derived from links between the contents of this site and contents located outside it, or from any other mention of external content to this site. Such links or mentions are for informational purposes only and do not imply support, approval, endorsement, or any relationship between AÚN MÁS DIFÍCIL TODAVÍA and the individuals or entities authoring and/or managing such content or owners of the sites where they are located.

Express and written authorization from the portal owners is required to create links to the Website.

6. Liability

AÚN MÁS DIFÍCIL TODAVÍA does not guarantee continuous access, nor the correct visualization, download, or usefulness of the elements and information contained on the portal pages, which may be hindered, impeded, or interrupted by factors or circumstances beyond its control or unrelated to its will, nor by those caused by the existence of computer viruses on the Internet.

AÚN MÁS DIFÍCIL TODAVÍA assumes no responsibility for damages, losses, claims, expenses, or costs caused by:

(i) Interferences, interruptions, failures, omissions, delays, blocks, or disconnections caused by errors in telecommunication lines and networks or by any other cause beyond AÚN MÁS DIFÍCIL TODAVÍA’s control.

(ii) Illegitimate intrusions through the use of malicious programs of any kind and via any means of communication, such as computer viruses or any others.

(iii) Improper or inadequate use of AÚN MÁS DIFÍCIL TODAVÍA’s website.

(iv) Security or navigation errors caused by malfunctioning of the browser or use of outdated versions.

AÚN MÁS DIFÍCIL TODAVÍA is not responsible and will not under any circumstances respond to users and third parties for acts of any third party unrelated to AÚN MÁS DIFÍCIL TODAVÍA that may involve or imply unfair competition acts and illicit advertising or infringement of intellectual and industrial property rights, business secrets, contractual commitments of any kind, rights to honor, personal and family privacy, image rights, property rights, and any other nature belonging to a third party due to the transmission, dissemination, storage, provision, reception, obtaining, or access to the contents.

7. Protection of Personal Data

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have implemented all technical means and measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except by legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with maximum security.

When required, the web development and maintenance company or the hosting company will have access to our website. They will have signed a service provision contract that requires them to maintain the same level of privacy as us.

Any international data transfer when using American applications will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies on privacy matters.

What Rights do you have?

• To know if we are processing your data or not.
• To access your personal data.
• To request the rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
• To request the limitation of the processing of your data, in which case they will only be kept in accordance with current regulations.
• To port your data, which will be provided to you in a structured format, commonly used or mechanical reading. If you prefer, we can send them to the new controller you designate. It is only valid in certain cases.
• To file a claim with the Spanish Data Protection Agency or competent control authority if you feel that we have not treated you correctly.
• To revoke consent for any treatment to which you have consented, at any time.

If you modify any data, we will be happy to update them as long as you let us know.

Do you want a form for exercising Rights?

We have forms for the exercise of your Rights; please request them by email or if you prefer, use those developed by the Spanish Data Protection Agency or third parties. These forms must be electronically signed or accompanied by a photocopy of the ID card.

These forms must be electronically signed or accompanied by a photocopy of the ID card, and they may be presented in person, sent by letter, or sent by email to the company’s address at no cost.

How long does it take to respond to the Exercise of Rights?

It depends on the right, but at most, one month from your request, and two months if the issue is particularly complex, and we will inform you if we need more time.

How long will we retain your personal data?

Personal data will be retained as long as you remain associated with us.

Once you disassociate, personal data processed for each purpose will be kept for legally stipulated periods, including the period during which a judge or court may request them in accordance with the statute of limitations for legal actions.

Processed data will be kept until the aforementioned legal deadlines expire, if there is a legal obligation to retain them, or, in the absence of such a legal deadline, until the data subject requests deletion or revokes consent.

We will retain all information and communications regarding your purchase, if applicable, or the provision of our service, for the duration of product or service warranties to address potential claims.

For each data processing type or category, we provide a specific retention period, which you can consult in the following table:

File/Document	Retention Period
Clients/Invoices	10 years
Forms and Coupons	15 years
Contracts	5 years
Human Resources (Payroll, etc.)	10 years
CVs	Until end of selection process + 1 year with consent
Termination indemnities, Temporary worker data	4 years
Employee files	Up to 5 years after termination
Marketing (Databases, Web visitors)	Duration of processing
Suppliers (Invoices, Contracts)	10 years / 5 years
Access control and CCTV (Visitor lists, Videos)	30 days / 3 years
Accounting (Books, Financial Documents)	6 years
Tax (Tax records, Payment administration)	10 years / 18 years
Health and Safety (Worker medical records)	5 years
Environment (Chemical substances info, Permits)	10 years / 3 years after activity closure
Grants (Cleaning operations)	4 years
Accident reports	5 years
Insurance (Insurance policies)	6 years (general) / 2 years (damage) / 5 years (personal) / 10 years (life)
Purchases (Goods/services records)	5 years
Legal (Intellectual Property, Contracts)	5 years
Licenses, Certificates	6 years from expiration date
Confidentiality agreements	Duration of obligation

8. Legislation

This Legal Notice and its terms and conditions shall be governed and interpreted in accordance with Spanish law. By accessing the website or becoming a registered user, the user irrevocably consents to the competent courts having jurisdiction over any judicial action arising from or related to these conditions, or their use of this Site or navigation thereof.

If any clause or section of these General Conditions, not essential to its existence, is declared null or unenforceable, the validity of the remaining clauses shall not be affected.